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      Reynolds American

      Engaged Employer

      Reynolds American reviews

      BAT Doesn't care about their employees - Senior Territory Manager Reynolds American Employee Review

      2.0
      Mar 9, 2022
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some decent benefits. They have a great maternity/paternity plan. They are inclusive with their benefits.

      Cons

      I used to love my job. I happily worked 50+ a week. I would have retired from this company. RAI/R. J. Reynolds actually cared about their employees. It wasn't lip service. Then we were bought out by BAT. They have destroyed our culture. They don't care about us at all. They are working field at a pace that is not manageable. We have to many brands to manage for the amount of stores, resets, product launches, price changes, POS changes, Sell in this merchandising goal, sell in this to your stores, etc. Each sell in is another reset. We are slammed and you feel set up to fail. Health insurance could definitely be better. My husband's company gave us the entire out of pocket deductible on our HSA and they were a lot smaller company. I know BAT could afford to make sure their employees could get their medications at the beginning of the year.

      avatar
      Reynolds American Response
      4y
      We appreciate your review. Please know, we use all of our employees' feedback to help us shape and improve our processes with the end goal of making the company a better place to work. Thank you for taking the time to share your comments.

      Explore other reviews about Reynolds American

      5.0
      Jul 7, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and nice benefits

      Cons

      Fast paced and geographically limited

      avatar
      Reynolds American Response
      1w
      Thank you for taking the time to share your experience at Reynolds American!
      1.0
      Jul 1, 2026
      Senior territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company car and free gas

      Cons

      1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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