Could be better--Hate it for those if it continues to get worse - Territory Manager Reynolds American Employee Review

3.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Fair compensation, 401k match and other benefits, "free" car & gas, great people and coworkers at the ground level, generous PTO, able to work your own schedule...good job overall but can be stressful depending on the type of person you are. If you have a good manager and good team they can ease the burden of the day to day grind. Good opportunity to work for an established and well known company and cash a nice check every couple of weeks.

Cons

The other reviews are mostly spot on. Leadership at the top seems in over their head and doesn't seem to understand how things should be ran. Territories are constantly being realigned and workload continues to increase--people leaving left and right and others are left to pick up the slack and also maintain their own unrealistic goals. Company doesn't seem focused on what matters and continues to burn bridges with retail partners by forcing in new product launches that are destined to fail. Daily travel can be gruesome depending on the area that you are assigned--good luck if you don't like it and want to move unless you have family connections to pull strings. Due to the yearly restructuring of the company people are in fear of losing their jobs or being forced to move their families to other areas across the country.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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