Paradise then Hell - Human Resources Reynolds American Employee Review

1.0
Jan 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Initially upon starting, the compensation was great…especially the 9% on the 401k - 6% match dollar for dollar and the 3% annual enhancement.

Cons

The employee value proposition began shrinking quickly. Not only did they significantly reduce tuition reimbursement amounts, but they significantly scaled back on employee recognition programs. They continued to strip away meaningful employee benefits in the name of profit. Additionally, this company refuses to modernize. BAT has killed whatever vestiges of legacy culture were left. After 2 years of corporate employees working from home during the pandemic, they refused to allow remote work even for roles where being in person is 100% unnecessary…newflash, a Tobacco company isn’t exactly an employer of choice and neither is Winston-Salem in terms of location. Unless of course you’re 35+ and married with children. Reynolds will continue to hemorrhage talent and will fail to attract anyone due to its a refusal to come into the 21st century with its culture and practices. Sad to see how fast this company went downhill. I have ZERO regrets about leaving.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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