Better with Waterfield - Senior Manager Reynolds American Employee Review

4.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

New CEO is a game changer. Very optimistic about the way forward.

Cons

The Glassdoor complaints are true. Chaotic at times, bad processes, lack of transparency, outsourcing, etc. I think the new CEO will change these things, he seems different.

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Reynolds American Response
2y
Thank you for being a part of our organization over the years. Our organization is embarking on an exciting transformation journey, led by our CEO David Waterfield. We will continue to provide our employees with an environment that each person feels heard.

Explore other reviews about Reynolds American

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
1w
Thank you for taking the time to share your experience at Reynolds American!
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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