Overall great company to work for - Anonymous employee RoadRunner Employee Review

4.0
Jul 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RoadRunner is a growing company, although the growth in some areas has started to level out, with opportunities for advancement. With that you have the option to be exposed to multiple departments over the course of your employment if you’re able to secure a promotion or transfer within departments. If you’re applying to the BDR role it’s an inside sales job, that means you’re cold calling. The management team in inside sales is young and is learning their management styles, I’d suspect most are first time managers, and with that there have been growing pains in teams as they learn their styles. In other departments the turnover is normal for any company. Most have been there for 1.5 years plus, and for a company that is now almost 5 years old but has only truly seen large growth in the last 2.5 that’s a great length I would say. For sales there’s a higher turnover, but personally I would expect to see that. If you’re looking for a place to land it’s a good option as they continue to build out their benefits package. With that said the PTO is 15 days plus two floating holidays for sick time and vacation time, use it wisely and you’ll be just fine, although having a little more would be nice as well (but isn’t it always nice to have more time off?). The health insurance is fairly good and is super reasonable. If you’re single it’ll cost less than $5 a month for health, dental and vision. Overall the company was a great place to work, I did see myself there for a long period and had every intention to stay but my personal life changed my plan along the way and I left because I relocated.

Cons

Overall the cons are fairly basic: Location falls into both because it’s downtown Pittsburgh so parking is outrageous but the bus is a great option. There can be little groups of close knit folks that can make some feel outside the group but that happens everywhere. I would also suggest to try to make things more “professional”. Enforce the dress code across the board and work on enforcing policies equally all of the time, while it was getting way better there was still room for improvement.

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RoadRunner Response
6y
Thank you for taking the time to share feedback about your experience at RoadRunner Recycling. We wish you the best of luck in your future endeavors. Sincerely, RoadRunner Recycling

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5.0
May 19, 2026
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CEO approval
Business Outlook

Pros

Good place to work in a remote environment

Cons

Not too many cons. Good culture

4.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most money I've ever made in this type of role. Manageable workload for the most part, unless you grab too many complex tickets or have things start to go sideways. Great benefits. Fun team atmosphere and culture. Have seen many people on my team get promoted into higher roles so far, so I feel like I can take my path in my own hands and push it as far as I want.

Cons

Disorganized and constantly evolving processes that live and die by "FYI's", many that you only suss out when you come across a new situation. They've tried to codify a lot of processes and have done a good job, but many are still "you need to find out in order to know". No robust task system that is oriented by roles and expectations/capabilities rather than individual's names, which is... ponderous. Need a role to do something? Go look in a directory for the person doing that at the moment (subject to change, may not be updated/old info, person could be on vacation, etc) then send it to them, rather than dropping a task in a bucket that someone assigned to that role sees. The difference sounds small but it's immense in practice. Some of the fees and charges a customer can accrue are difficult to explain because they're nakedly bill stuffing.

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