Good people but the company will burn you out - Client Relations Rocket Employee Review

3.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, okay pay, and you’ll learn a lot!

Cons

I’ve experienced a lot of burn out during my 5 year tenure with this company. The company demands alot of your time and mental energy. The micromanagement is unbearable and so are the clients! If you are in a client facing role (which is likely) get ready! Because that damn phone never stops ringing, it will chip away at your mental health! I’ve been on medical leave twice with this company and tried to hang on as long as I could but couldn’t do it anymore! If you are in a client relations role there will be nothing but back to back calls! Clients will call for anything relating to their loan on process, I’ll feel like a used napkin by 2pm. And they always expect you to do more if you reach goal they want more, if you don’t reach goal they coach you, which takes you off the phone impacting your production. Absolute nightmare.

Explore other reviews about Rocket

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and a fantastic culture!

Cons

Long hours and always changing

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Licenses are paid for by the company The early trainings are effective Strong values that help set employees on the right path of actions professionally

Cons

"Limitless compensation" is oversold when there may not be ample opportunities to make a 6 figure income that they might promise. Work/Life Balance is a struggle as it is normal to assume 60+ hour weeks outside of internal sales competitions, and 70+ hour expectations during those periods The work culture can greatly vary based on your director and regional VP. Some are amazing, and care deeply. Others will throw you under the bus without second thought because you are easily replaceable.

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