Rocket Client Relations reviews

3.0

100% would recommend to a friend

(3 total reviews)
avatar

Varun Krishna

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
3.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, okay pay, and you’ll learn a lot!

Cons

I’ve experienced a lot of burn out during my 5 year tenure with this company. The company demands alot of your time and mental energy. The micromanagement is unbearable and so are the clients! If you are in a client facing role (which is likely) get ready! Because that damn phone never stops ringing, it will chip away at your mental health! I’ve been on medical leave twice with this company and tried to hang on as long as I could but couldn’t do it anymore! If you are in a client relations role there will be nothing but back to back calls! Clients will call for anything relating to their loan on process, I’ll feel like a used napkin by 2pm. And they always expect you to do more if you reach goal they want more, if you don’t reach goal they coach you, which takes you off the phone impacting your production. Absolute nightmare.

5.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Youthful and energetic atmosphere. Great work culture. Top of the line benefits and incentives.

Cons

The company can sometimes ask a lot of their employees pertaining to long hours.

4.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

There is a great culture at QL. Most who are promoted to leadership positions are very understanding, hard working people, who love to have fun as well. I had a wonderful experience with my leadership being straight forward and to the point about any issue, which I respected. It was a great place for me to get my feet in the civilian world after leaving the military, and are very friendly to veterans and college students.

Cons

You will work a lot. I have yet to encounter a person who works or worked at Quicken that didn't work over 50 hours every week in various positions throughout the company. They obviously have a certain reputation to uphold, but flexing work schedules is very minimal for them.

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