Pros
Some of the sales people are great people to work with and the office location in downtown San Francisco is really great.
Cons
Unfortunately, the list is long. The biggest problem is that from the executive team down through middle management, there is a lot of talk and not a lot of walk. There were many promises of upward mobility, fun activities, cool cultural improvements, but it never happened and it wont happen. Another huge problem was the quality of the sales management and sales culture. It is a top down, very controlling environment driven almost entirely by fear tactics. Decisions are made in a black box from the top and then are forced down to the reps with little to no explanation and severe consequences if you disagree with anything (essentially micromanagement on steroids). In a nutshell, management treats the sales people like children. Lastly, there is a lot of attrition and the sales management doesn't try to stop it or do anything about it. Rocket Lawyer sales has turned into a churn and burn factory.