Chaotic, Understaffed, Long Hours - Quality Assurance Rocket Lawyer Employee Review

2.0
Mar 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Ability to learn new areas, a requirement because the company has so many different technology stacks that are barely hanging together by tape. Co workers are great and are doing what they can, usually very friendly.

Cons

Long work hours: 14 hour days are common. Weekend work: You are always on call, despite there being an oncall rotation, which is ignored. Poor executive leadership: CEO has had more misses then wins, and is dishonest in all hand meetings about the state of the company. After a second round of layoffs this year, claimed they were not doing layoffs. Split priorities: You will be pulled from team to team every couple months, while also having to support overall release work. At any time expect to be working on 3-4 teams simultaneously. Business planning is very lacking, changes in focus and direction every 3 months.

Explore other reviews about Rocket Lawyer

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The communication within and across teams are clear and organized. I haven't seen anyone during my internship experience that didn't take full responsibility of their role and issue they are working on. Learnt a lot of hands-on experience.

Cons

DE team supports the entire data infrastructure at global scale, so from time to time we were overwhelmed with the entirety of the scope we have to handle.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule. No dress code.

Cons

Retaliation by management, toxic work environment, unrealistic expectations, definate favoritism (duties, promotion, pay raise), lack of organization, no clear outlook HIGH turnover.

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