Great place - CS Manager Rocket Lawyer Employee Review

4.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Work load is not excessive and well comped for the work. Great in office and at home experience

Cons

Abstract goals that were not clear to the reason why we had to do them expect to have a report. Goals that didn’t really impact company performance.

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Rocket Lawyer Response
1y
Thank you for sharing your feedback with us. We’re delighted to hear that during your time with the organization, you experienced a healthy work-life balance. We are continually working to engage the organization in setting clear goals and aligning them with overall company performance. We recognize how essential it is to connect employee contributions to our shared objectives.

Explore other reviews about Rocket Lawyer

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The communication within and across teams are clear and organized. I haven't seen anyone during my internship experience that didn't take full responsibility of their role and issue they are working on. Learnt a lot of hands-on experience.

Cons

DE team supports the entire data infrastructure at global scale, so from time to time we were overwhelmed with the entirety of the scope we have to handle.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule. No dress code.

Cons

Retaliation by management, toxic work environment, unrealistic expectations, definate favoritism (duties, promotion, pay raise), lack of organization, no clear outlook HIGH turnover.

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