Good Company - Customer Service Representative Rocket Lawyer Employee Review

4.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good communication with managers. Work from home.

Cons

Working from home if you’re not motivated

avatar
Rocket Lawyer Response
1y
Thank you for sharing your feedback. We're glad to hear that you've had positive experiences with communication from managers and appreciate the flexibility of working from home.

Explore other reviews about Rocket Lawyer

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The communication within and across teams are clear and organized. I haven't seen anyone during my internship experience that didn't take full responsibility of their role and issue they are working on. Learnt a lot of hands-on experience.

Cons

DE team supports the entire data infrastructure at global scale, so from time to time we were overwhelmed with the entirety of the scope we have to handle.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule. No dress code.

Cons

Retaliation by management, toxic work environment, unrealistic expectations, definate favoritism (duties, promotion, pay raise), lack of organization, no clear outlook HIGH turnover.

See reviews by: Helpful|Rating|Date|All