Worst Management EVER - Customer Support Representative Rocket Lawyer Employee Review

1.0
Dec 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Casual attire, anyone who kisses enough butt can become a team lead/manager.

Cons

Management demonstrates favoritism, constant back stabbing, doesn't listen when help is requested. VERY BIASED COMPANY.

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Rocket Lawyer Response
1y
Thank you for sharing your thoughts. We value all feedback as it helps us improve. We’re committed to fostering a fair and inclusive environment where everyone feels heard and supported. Please feel free to reach out directly if you have any further concerns or suggestions.

Explore other reviews about Rocket Lawyer

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The communication within and across teams are clear and organized. I haven't seen anyone during my internship experience that didn't take full responsibility of their role and issue they are working on. Learnt a lot of hands-on experience.

Cons

DE team supports the entire data infrastructure at global scale, so from time to time we were overwhelmed with the entirety of the scope we have to handle.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule. No dress code.

Cons

Retaliation by management, toxic work environment, unrealistic expectations, definate favoritism (duties, promotion, pay raise), lack of organization, no clear outlook HIGH turnover.

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