great company - Customer Service Representative Rocket Lawyer Employee Review

5.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: Supportive and approachable leadership Great onboarding process Clear communication and expectations Opportunities to learn and grow A mission-driven company that really cares about helping people

Cons

I wish the pay was a bit higher, but with the great benefits, it’s not a deal breaker Overall, I’m really happy to be here and excited about the future. Rocket Lawyer is a fantastic place to work!

Explore other reviews about Rocket Lawyer

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The communication within and across teams are clear and organized. I haven't seen anyone during my internship experience that didn't take full responsibility of their role and issue they are working on. Learnt a lot of hands-on experience.

Cons

DE team supports the entire data infrastructure at global scale, so from time to time we were overwhelmed with the entirety of the scope we have to handle.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible schedule. No dress code.

Cons

Retaliation by management, toxic work environment, unrealistic expectations, definate favoritism (duties, promotion, pay raise), lack of organization, no clear outlook HIGH turnover.

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