Pros
THE FACILITIES ARE NICE ENOUGH.
Cons
Insane requirements to hold profit in new car dept, REQUIRED to keep a 1200 front end gross over pack(yes its 2014) 1300 F+I, and 1800 used. These are required, even better yet, no checks and balances on used car appraisals, if the New Car dept can't get to the 1200 a copy, then they just throw it in the trade,if 0% is offered by the manufacturer, the staff is instructed to tell them its not available,really? one(I'm sure there are more than one in the same situation) of their stores in Schaumburg has over 90 cars at 250 days old and probably $600,000 in water. They're answer is the quarterly write down. This group has a total 1970-80's mentality, which if you look at the yelp reviews customers leave, it is totally evident and true. Why not be like 99% of the other stores, take your best deal, make the customer happy, try to make it up in F+I, and make a customer for service retention and referral. Bob Rohrman is in his 80's, unfortunately his mind still thinks its 1970-80, he'll never change his ways. Bottom line, if you are ethical, have integrity, and have a good reputation in the industry, I would recommend you look elsewhere for fruitful employment, plus any owner of a group who opens his stores on December 24th is as greedy as they come, the damage that working on Christmas Eve does to the moral of a staff, isn't worth the very few cars that will be sold. Huge turnover in management, 14 GM's in 2 years at one store, that says it all right there.