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Rumpke Waste & Recycling

Engaged Employer

Don't do it - Customer Service Representative Rumpke Waste & Recycling Employee Review

1.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and sometimes free lunch

Cons

Training is horrible and they don't really care about the customers . Your job is to just get them off the phone in minimum time

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Rumpke Waste & Recycling Response
8mo
Thank you for sharing your feedback. At Rumpke, we care deeply about our customers as stated in our Mission Statement. In order to give great service our customers, there is a need to ensure no one has a long wait time when they call and we resolve their issue quickly. If you have specific feedback to share, I encourage you to call your previous HR Manager with details on how we can better message the balance of timeliness and great service to our Customer Service Team.

Explore other reviews about Rumpke Waste & Recycling

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great company. Great culture. opportunity to grow

Cons

very little downside, they are improving every day

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Rumpke Waste & Recycling Response
1mo
Thank you for your feedback and we are so glad to hear you've had a great experience. At Rumpke, we take pride in creating a culture where employees can grow and feel valued. We appreciate you taking the time to share your experience and thank you for being part of the Rumpke team
2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The money is good if you work 50 to 60 hours

Cons

Management has no leadership training. There's no communication between logistics and drivers. Vehicles are always down. Horrible work environment.

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