Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 33 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "To many inexpericened people with no training." ((in 4 reviews)); "The managment and company could care less about there employees." ((in 4 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro reviews

Worst private EMS agency I have EVER been a part of - Anonymous employee Rural Metro Employee Review

1.0

Feb 3, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the staff/field employees were tolerable. They'll also hire you simply for having a pulse and If you know how to count to ten you'll be crew chief in no time.

Cons

Pay is god awful ($9.00/hr) Crews are often required to stay 2 hours past their off time during high call volume times. Always short on supplies and the one we did have were often expired. The trucks are constantly breaking down/out of service. Dispatch often keys up on the radio with on average 3 oreos in their mouth. All of management has a combined IQ of 16 and occasionally the bosses like to dance under the sheets with field employees.

Explore other reviews about Rural Metro

5.0

Mar 21, 2025

Firefighter recruit

Recommend

CEO approval

Business Outlook

Pros

Straightforward with their expectations of you leading up and going into the academy.

Cons

There is no room for error. If you’re not in good physical condition and think you’ll improve while in the academy you’re wrong. You need to already be in good shape or they will run you ragged for it. It’s either you’re ready or you’re not and if you’re not then they will make it as miserable as possible to test you and either you quit or they fire you.

4.0

Sep 9, 2025

Advanced emergency medical technician

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, great managers, fun work environment

Cons

Supplies, patients, cliquish, patients, hospitals on diversion

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Worst private EMS agency I have EVER been a part of - Anonymous employee Rural Metro Employee Review

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