Pros
They'll hire almost anyone. They offer a benefits package. The equipment is maintained. They pay slightly above federal minimum wage. The employees are, for the most part, great to work with.
Cons
They never certified me in CPR or EMD although I was required to take 911 calls. They fired 5 employees in 6 months because they refused to take a 55-60% pay cut and demotion after 15-20 years of service with the company. I was fired for comments I made that included my job title and the company's name in a FB post to my state senator. They care more about making a profit than they do about their employees. Although they started a Town Hall Meeting where employees could share their views about the company with the senior manager, he really didn't care. Senior management has their own advisers and don't really care what the employees on the street actually doing the job think. Communication between management and employees is nearly non-existent. The company pays more than $2 less the national average starting pay for EMTs and Dispatchers.