Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 33 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "To many inexpericened people with no training." ((in 4 reviews)); "The managment and company could care less about there employees." ((in 4 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

Love the job!! Not the company!! - Paramedic Rural Metro Employee Review

2.0

Feb 22, 2011

Paramedic

Recommend

CEO approval

Business Outlook

Pros

Experience one would get in a very high volume agency. Comradery with fellow Co-workers. The option to move up in certification level and having it reimbursed or paid for by the company. Knowing you will have steady employment and plenty experience waiting you in the wonderful city of Rochester NY

Cons

Poor communication from local and corporate management to the employees. No acknowladgement from managers IE; good job, thanks for working overtime to cover needed shifts, thank you for performing well, thanks for staying late to cover the busy rush of calls for service. Double and tripple standards from certain managers. The Union and its representation does not look out for the best interest of its due paying members.

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5.0

Mar 21, 2025

Firefighter recruit

Recommend

CEO approval

Business Outlook

Pros

Straightforward with their expectations of you leading up and going into the academy.

Cons

There is no room for error. If you’re not in good physical condition and think you’ll improve while in the academy you’re wrong. You need to already be in good shape or they will run you ragged for it. It’s either you’re ready or you’re not and if you’re not then they will make it as miserable as possible to test you and either you quit or they fire you.

4.0

Sep 9, 2025

Advanced emergency medical technician

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, great managers, fun work environment

Cons

Supplies, patients, cliquish, patients, hospitals on diversion

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Jobs at Rural Metro

Firefighter - Paramedic

Firefighter - Paramedic

Firefighter Paramedic - Rural Metro Fire

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Love the job!! Not the company!! - Paramedic Rural Metro Employee Review

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