Maintenance Management - Anonymous employee Ryder System Employee Review

2.0
Nov 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to young college grads to start to get sound experience in business fundamentals and exposure to other industries (work there a few years and get out). Overall good people and safety comes first. Metric based scoring is good and processed based, but is emphasized too much .

Cons

Where do I start? Executive leadership does not provide the IT tools and manpower resources to get the job done in the Field. Expectations are "get it done with what you got!" We don't care if you have 3 Technician openings that you can't get filled...that's your problem. Too much emphasis on metrics/scorecards! High turnover in the maintenance ranks, not necessarily due to pay, but because of the poor IT, metrics, paperwork, and sense of hopelessness in doing all that is asked and required. Benefits have been cut over the years and are now "mediocre." No loyalty from senior management, and of course it cuts both ways, as there's no more loyalty from employees. The old guys still on the old pension program are just counting their days!

Explore other reviews about Ryder System

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and overall communication. Fun place to work. Collaborative

Cons

None to report. Solid job.

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Ryder System Response
2mo
Thank you for the great feedback. We’re glad you’ve enjoyed the team environment, communication, and collaboration. We appreciate having you as part of the team.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked with many hardworking frontline associates who genuinely cared about serving the customer. The company offers opportunities to gain experience in complex logistics operations, particularly in startup environments.

Cons

My experience was at a startup operation, so other Ryder locations may differ. During recruitment, the role was described as a senior leadership position focused on inventory accuracy, outbound execution, OS&D, process improvement, and developing leaders. Once I started, the role became primarily tactical execution centered on outbound load closure and daily firefighting. The startup had changing priorities, overlapping leadership direction, and an unclear decision making structure. Responsibilities shifted frequently, making it difficult to understand who owned decisions or how success would ultimately be measured. The schedule was also much different than I expected. Extended days became common almost immediately, including six and seven day workweeks. I understand startups require flexibility, but I did not see a clear plan for transitioning to a sustainable operating model. If you are interviewing for a leadership role at a startup account, ask detailed questions about the actual day to day responsibilities, authority to implement improvements, schedule expectations, and how performance will be evaluated during the first 90 days.

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