Pros
One half an hour lunch break.
Cons
The management is poor and they are just slaves to their superior, who is a narcissist who can’t even bother to spell or grammar check their mass emails, and is also constantly changing company policy. She doesn’t care about her employees and will fire them in a heartbeat for not being happy with her ever changing self-serving agenda. Every second of your day is micro-managed down to your bathroom break. HR is the biggest joke of them all. Completely incompetent and do not take employee complaints seriously. When a customer demands to speak to a manager, it’s like pulling teeth to get any manager to speak to the customer. They will tell you there’s room for growth, when in reality you can only move up in the customer service department for maybe 25 cents more an hour. Being constantly micromanaged in a high-stress environment really takes its toll. Between the low pay and toxic environment, it’s not worth it at all. There is a very high turn around rate.