Could be a cool job if you get assigned to a good team - Retail Merchandiser SAS Retail Services Employee Review

3.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You don't have to deal with the public. The position I had I was in the store for alittle while while the store was open and customers couldn't seem to resist asking for help finding items but didn't seem to mind when I told them I was not a grocery store employee and really had no idea. The actual work is really pretty easy, just arranging products on the shelf. There is minimal lifting and you are supposed to be able to move shelves but there was always someone in the crew that could do it because I couldn't when I tried. You have to move product on the top shelves but usually there were step ladders at the stores that you could use. I really liked the actual job it was the favoritism and passive aggressive drama by the coworkers on the team I was assigned to that I worked with that I could do without. The job theoretically is mon thru Thursday only but really they can just schedule you when ever. One week I was scheduled on Sunday and was informed it was to make up for not working on a holiday that I was only scheduled one day the week the holiday fell on. There are a lot of benefits and discounts you can get and it really seems like the company is trying to be organized and be a good place to work for.

Cons

They way the dept. I worked for handled schedule requests. Instead of encouraging putting in requests off ahead of time management wanted a text the day of. My calander appeared one week the morning of the day I had a shift and didn't match what my coworkers had. I told them I wasn't scheduled on a day they all were scheduled and they insisted I still needed to come to work how did I know where to report to work if I was not scheduled (because every night you are scheduled at a different store and the locations are listed next to the date of the shift you are scheduled to work.) or call in. Also I never met the manager of my team in person, the only communication was thru email and text message. When I had questions about when I could expect my paycheck or when there were last minute changes with locations I was treated like I was annoying her. They mail your paychecks. The team lead I had lacked communication skills and my training was left up to a coworker that professed how much she liked working with me but would constantly throw me under the bus when the team lead would ask why things were not done correctly. You report to different stores around the city each shift. The dept I was assigned to was scheduled overnights. I felt like the team lead was overly critical of me even though I stayed at the assigned work area and didn't leave unless I was on break, and was 30 minutes early to my shifts, while there was a coworker that constantly was at least an hour late and instead of staying and working at his assigned area would not put product on the shelf right and would literally wander around the store and took multiple breaks and was never reprimanded. Changes to work locations were always last minute and incomplete. One location change i received verbally but I requested an address for and never was supplied with. They don't tell you what you need to do to ask for a day off, the team lead I was supposed to notify when I asked for a day off, his contact info on the website was incorrect. I had to ask for it and it seemed like he would only give it out at his discretion.

Explore other reviews about SAS Retail Services

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy and streamlined hiring process

Cons

None at this current time

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• You work Mon-Thurs. Weekends are always free • You’re entitled to two breaks, a 30 minute unpaid break and a 15 minute paid break.

Cons

• This job will destroy your body. Lifting, kneeling, squatting all day for minimum wage is not sustainable. Nobody should have to work so hard for breadcrumbs in return. • Management will try to rush you to get the project done, which increases your risk of injury and products falling/breaking open • The hours are vary wildly depending on the project assigned. Sometimes you work 4-5 hours, sometimes closer to 9-10. Don’t bother making an appointment on your work day, because you probably won’t make it • Gas reimbursement is a joke, about a couple of dollars, and will not cover the full expense of your travel • Step stools can be hard to come by. You may have to stand on a milk crate. Cross your fingers that it doesn’t break

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