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      SERV

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      SERV reviews

      Residential Counselor - Residential Counselor SERV Employee Review

      3.0
      Jan 15, 2017
      Residential counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, Dental health vision, vacation , sick, personal and holiday pay. Opportunity for overtime.

      Cons

      Poor work hours, possiblility to be stuck for 16 hours if reliefe doesn't show up. Workers don't like to work. Houses have bed bugs. Staff is not made aware of client backgrounds if violent. Poor case management system. If you call out or take vacation during a holiday, your holiday pay will cover your missed hours, same for overtime.

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      5.0
      Jun 28, 2023
      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients, freedom of creativity, flexible schedules, fun atmosphere

      Cons

      low pay, management a little grumpy

      avatar
      SERV Response
      2y
      We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
      1.0
      Jun 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consumers were awesome and some staff. Decent benefits.

      Cons

      Poor pay, horrible management, no one takes accountability, lack of teamwork and cohesion. They are concerned over dollars and not people (both staff and consumers).

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