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      SERV

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      SERV reviews

      Not really the place to be right now - Residential Counselor SERV Employee Review

      2.0
      Mar 14, 2022
      Residential counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The consumers are the ones that make the job worthwhile. And if you have a team you actually have a good rapport with and help pull their weight. -A paycheck. Not one you deserve for all you're expected to do, but a paycheck.

      Cons

      Tone-deaf higher-ups. As long as they're getting theirs, they're cool, I guess. -Expectations from management/supervisors. You hear from them for criticism, but rarely for praise. -Low morale. Otherwise dedicated staff have resigned themselves to operating at the bare minimum. Many if not most teams perpetually understaffed.

      avatar
      SERV Response
      4y
      We appreciate your feedback. We agree that the individuals in our care are amazing, and they are the reason we come to work every day! We strive to provide our employees with a positive and supportive professional environment, and our salaries are very competitive. Like many employers, SERV has faced staffing challenges due to the COVID-19 pandemic, but this has not stopped us from carrying out our mission to provide the highest level of compassionate care. Your feedback is important to us. Please contact our Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail.

      Explore other reviews about SERV

      5.0
      Jun 28, 2023
      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients, freedom of creativity, flexible schedules, fun atmosphere

      Cons

      low pay, management a little grumpy

      avatar
      SERV Response
      2y
      We appreciate your feedback and service to our organization over many years. We value both our clients and team members. We aim to foster a supportive work environment. SERV offers excellent benefits, and our wages reflect industry and regional standards. SERV also recently made significant adjustments to staff salaries. Thank you for your commitment to caring for our consumers during your tenure with us.
      1.0
      Jun 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consumers were awesome and some staff. Decent benefits.

      Cons

      Poor pay, horrible management, no one takes accountability, lack of teamwork and cohesion. They are concerned over dollars and not people (both staff and consumers).

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