Great but Stressful - Technical Support SG Digital Employee Review

3.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment and co-workers. Management/Supervisors assist with any and all questions.

Cons

Certain shifts (I worked graveyard) are understaffed for the amount of call/ticket volume that comes in. Extremely stressful dealing with 3+ different customer complaints, with 10+ waiting in queue do to low staff count.

Explore other reviews about SG Digital

4.0
May 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International growing business. So much to learn.

Cons

Lots of growth leads to operational inefficiencies. Need to improve here

3
3.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and pension plan

Cons

Leadership Annual salary and growth

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