HQ Review - Anonymous employee SMA Employee Review

5.0
Sep 16, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management team. I don't understand what possible bad experiences the negative reviews came from. I work with Management every day, and they have always been very fair and generous with the employees, both here at HQ, as well as with our associates. Great benefits and training programs. Great opportunity for growth. Many people at HQ as well as associates in the field have been here for 10+ years. Currently, there is an interesting culture of growth and innovation, very exciting to be a part of.

Cons

Due to the nature of the industry, occasionally dealing with cranky old farts (who think Glassdoor is what you need to close because you're letting all the cold air out!). But that only happens about .0001% of the time. Very few complaints.

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SMA Response
9y
Thanks for your many comments about the company. We really try to make it a positive experience for both associates and our clients. I am especially trying to ensure that there are opportunities for growth. Yes, occasionally some people are resistant to change – and we have certainly put through a lot of new technology in the past several months especially with our new Tod portal. As you know we we have a balance of experience in our talent pool from the newly hired to those with numerous years. I think this makes us a better place. We all learn from each other. There is certainly value to both the old and the new. Keep your comments coming and yes we try to make sure everyone takes a vacation – it's hard at times because associates get caught up in their work. They just love it! We are working on strengthening our employee well-being profile – I'll let HR know to particularly pay attention to vacation schedules. Again, thanks – Ajay

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