Micromanaging - Mortgage Processor SWBC Employee Review

1.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Low call volume from 5 to 33 at the most per day. It's a job.

Cons

Having to take calls and do claims and emails at the same time, and if you don't have 96.50% score every month they will fire you.. Not enough reps when it's busy, they blame your for every error no matter what. And pay is not competitive. 17 an hour is for teenagers not working adults.no overtime pay, they play favorites

Explore other reviews about SWBC

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pto & team management

Cons

No work from home or schedule flexibility

1
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too many pros anymore, benefits were okay and the pay was below average.

Cons

Company doesn't promote unless you have a CPA. Don't expect to go above middle management if you don't have one. The company had started to enforce back to office, no exceptions. No hybrid schedules, nothing, just one day to the next you have to work in the office. This really did screw over a lot of parents who had to look over their kids while working.

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