1.0
Jul 22, 2025
Current employee, more than 3 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
Low call volume from 5 to 33 at the most per day. It's a job.
Cons
Having to take calls and do claims and emails at the same time, and if you don't have 96.50% score every month they will fire you.. Not enough reps when it's busy, they blame your for every error no matter what. And pay is not competitive. 17 an hour is for teenagers not working adults.no overtime pay, they play favorites