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      Saint Luke's

      Engaged Employer

      Saint Luke's reviews

      Lots of organizational issues - Medical Assistant Saint Luke's Employee Review

      1.0
      Nov 10, 2020
      Medical assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of job openings available

      Cons

      Management has no clinical experience and does not understand the practice, Upper management has no idea who their employees are, PTO policies don’t allow you to take any time off, you must use 24hrs of PTO before sick time can be used (this encourages employees to come to work sick), holidays take 8hrs of PTO even though the office is closed, The organization’s COVID response makes no sense at all (employees moved to different areas and not given proper training or pay) Patient care focus is completely lost by corporate, employee and practice performance is rated solely on numbers tallied every month, teams are encouraged to take on more work than what they can handle with no extra help given.

      Explore other reviews about Saint Luke's

      5.0
      Jul 17, 2026
      Occupational therapist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team! I can't say this enough. I really feel supported with this job and the work culture. We have a common vision and goal and the company takes care of its workers. Recently St. Luke's has merged with BJC health, and so far its felt pretty seamless *knock on wood* but everyone has been pretty transparent throughout the process.

      Cons

      I can't think of any other than the documentation system for inpatient rehab is my least favorite. But other than that, I'm really happy here.

      1.0
      Jul 1, 2026
      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you can get your MA for free

      Cons

      Low pay, no sick time, benefits aren’t great, managers will gaslight you into thinking whatever is in their benefit, stressful, seeing unlimited amounts of patients you have to see, managers don’t care if you can’t afford cost of living or anyone in the system. They think $22 is more than enough even when working for 8 years and being loyal. When you advocate for a better pay they tell you that you are basically making what someone would in 15+ years of service. They don’t do increases on cost of living. Merit raises are .40-.60 cents for most of front desk and MA no matter how hard you work.

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