Bad management and culture - Team Lead Sam's Club Employee Review

1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Day goes by fast because youre busy. If you have a good team like i did, it helps. If you want to move up in company, just literally do your job right and you can move up.

Cons

Management at this location was very lazy, besides 1 or 2 of them. Management makes the lead do their job so they have less to do. Management stands around and does absolutely nothing, even when the store was busy and short staffed. They cut overtime even though they are short on staff, yet they still expect everything to be done and perfect. You get hired and told you would do one thing and then they change your schedule and duties on you. Overall horrible work life balance and horrible management. Half of management looks like theyre afraid to do any actual work.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1w
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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