Horrible place to work. Worked in many positions and it's always the same crap. It get really repetitive - Sales Associate Sam's Club Employee Review

2.0
Apr 28, 2016
Recommend
CEO approval
Business Outlook

Pros

You get a free basic membership? Not much more I can say about this company. Took 4 years of my life. It's just hole I felt like I couldn't get out of.

Cons

Management is terrible and doesn't really care for employees. Worked 2 sometimes 3 departments a day and was expected to completely close them down all the time. Had an open availability and worked 1-9:30 95% of the time. It steals your whole day. Was also kept under 35 hours to keep from getting benefits. No overtime allowed ever. 30 minutes for lunch is also not enough time to go anywhere to eat so you're stuck eating the crappy hot dogs and pizza all the time. Also under staffed most of the time. Under paid.

Explore other reviews about Sam's Club

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

avatar
Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

avatar
Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
See reviews by: Helpful|Rating|Date|All