Good for full time student needing part time work - Membership Associate Sam's Club Employee Review

4.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

It was a decent environment to work in. Coworkers were great. There was room for improvement. I went from cashier to Membership desk in 8 months. Yearly pay raises. It was a decent amount of money for someone trying to go to college full time and support themself.

Cons

Members are very entitled. They pay a membership to shop there, so their expectations are a bit more than a general store. Management is constantly on you to sell plus memberships (the $100 membership that gives the member more "benefits" than the $45 membership). Cashiers were always understaffed. If you were scheduled to close, you were always forced to stay 30-40 minutes late.

Explore other reviews about Sam's Club

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
17h
Thank you so much for sharing this review. We appreciate and value you.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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