A great place to work, though it can be mind numbing at times - Cashier Sam's Club Employee Review

4.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Great amount of hours (anywhere from 25 to 38 hours per week) Good amount of recognition for doing your job well Management is fair and easy to get along with Flexible with time off/schedule changes as long as it's done plenty of time in advance

Cons

The constant nagging to sell Plus Memberships can get annoying very quickly (as long as they know you're asking, they tend to leave you alone though). Also, being quizzed on your knowledge of the selling script (yes, we have a script we're expected to follow to sell Pluses) is obnoxious and just makes everyone bitter and less likely to actually try

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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