An enjoyable experience thus far, a great environment. - Cart Attendant Sam's Club Employee Review

5.0
Oct 7, 2011
Recommend
CEO approval
Business Outlook

Pros

-recognition. If you work hard, your fellow associates are going to notice. They'll be more likely to help you out when you need it, and be more willing to move you to a better position at the club. I've just started as a Cart Attendant a few months ago and next week, I will be a Sales Associate, because I have busted my butt. -respect. The level of respect that associates have toward one another makes it that much easier to turn around and show that respect back to them. -a good environment. What can I say? Sam's Club is a great environment to work in. Associates are very friendly and prone to helping each other out without being instructed to do so by supervisors or management.

Cons

-gossip. Like any other workplace, there's going to be gossip about who's doing what with whom. I personally don't take part, but I'd be lying to say I haven't heard it take place. -budget crunches. It seems like for almost two months the entire club was completely understaffed (like a skeleton crew) and they just wouldn't hire. I know I was personally working right under 40 hours that week and they even gave me some overtime more than once. It was because we didn't have enough people. And management is slow to order things that aren't for sale.

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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