Monthly quota expected without any outside advertising and marketing only allowed at club level inside the building - Specialist Sam's Club Employee Review

1.0
Dec 5, 2011
Recommend
CEO approval
Business Outlook

Pros

pay was generous as well as incentives

Cons

Sneers and jeers from 50% of club employees. Made fun of by customers in club. Lots of laughter and finger pointing from club members. members could not accept a hearing center inside a Sams Club. Very little cooperation from Optical and Pharmacy deptartments that were supposed to be supporting Hearing Center. Trying to conduct hearing tests and customer service with 25-45 feet of 20+ noisy cashier stations. Supervisor unsympathetic of these problems, just said "get it done"

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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