VERY DEMANDING ENVIRONMENT WITH LITTLE CONCERN FOR ASSOCIATE - Store Manager Sam's Club Employee Review

2.0
Dec 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Good management salary,great associates,great customers and vendors..Safe environment to work in,adiquate staffing levels and enough payroll to get the job done.

Cons

Very disrespectful upper management leadership. CEO disconnected from the stores and does not have a clear direction in which he wants to take the company.

Explore other reviews about Sam's Club

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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