It's was ok at the beginning but that all changed - Cashier Sam's Club Employee Review

2.0
Feb 26, 2012
Recommend
CEO approval
Business Outlook

Pros

I loved my co- workers I like the fact that we received a free membership card The pay was Ok Every now and then we would get free lunch in the breakroom

Cons

All they care about is how many pluses you get and they don't care how you get them, lie or whatever. They started doing this weekly coaching right before I quit to get the numbers of pluses up it was so annoying i felt like i was back in high school because they wanted you to take the strips home and study them! I changed my availability in the summer so by the time school started back it wouldnt be a problem but it took them like 3 or 4 months to change it so in the mean time i had to find people to work my shift, the manager even told the cos's not to change my schedule that i would just have to come in. They had cashier meetings at night like 3 or 4 times a month that lasted till about 10:30 pm sometimes later They also think everybody are muscle men bacause they want you to transfer everything from flatbeds,, most of the time by yourself. They sit in the office and watch everything you do by looking at the cameras..then they call you in the office to say you not saying the strip becauce they watching your mouth!! And just like Walmart they don't care about customer service.. Managers couldnt even get pluses but that want you too

Explore other reviews about Sam's Club

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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