Just enough to keep you there, but you will never be content. - Anonymous employee Sam's Club Employee Review

1.0
May 27, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was paid. - You have the opportunity to increase your hourly wage by $.40 to $.60 once each year, wow in ten years you will make $4.00 more than you do now. Too bad inflation will increase faster.

Cons

Computed generated schedules - No one understands how they work, or truly don't work. Annual evaluation - only one opportunity per year for a raise. Everyone is rated "solid performer". Evaluation is a scam. Managers look for silly technicalities to rate everyone a solid performer. Not enough Associates to get the work done, this makes everyone working look stupid and lazy, when in reality it is impossible to perform our all the responsibilities of our positions. Of course, lack of productivity is quickly and repeatedly referenced on your, and your co-workers evaluations, resulting in everyone receiving the lowest possible raise of $.40. "Thanks a lot buddy, only 365 days until your next evaluation." Everyone is forced to be able to work any time. The computer making the schedule would schedule my anytime from 7 a.m. to 9 p.m., i have a family, but that doesn't matter. I might be scheduled to work Saturday 11-7, Sunday 9:30-2, Monday 5-9 p.m., Thursday 7-11 a.m. and Friday 11-7. The next week it could be completely reversed. How can I spend time with my family, or go to school?

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
4w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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