Going to Hell in a Bucket - Backroom Associate Sam's Club Employee Review

1.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Share in the Struggling & Demeaning Work Environment with fellow Associates.

Cons

Each year they cut, cut, cut, affecting the associate... The CEO hits his numbers, getting bonuses to retire them for life, at the cost of the associate... Then the next CEO comes in, does the same.... Then the next CEO comes in and does the same.... Each year is cut in benefits, increase in premiums, with an annual raise that doesn't cover the increase... Each year, more work required on less manpower... It is now to the point of totally unrealistic... Many associates with great knowledge and experience are jumping ship... Why? Because this company is going to hell in a bucket, but at least the upper ones are enjoying the ride...

Explore other reviews about Sam's Club

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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