sams cafe - Cafe Associate Sam's Club Employee Review

3.0
Sep 22, 2013
Recommend
CEO approval
Business Outlook

Pros

easy food. very standard. From my experience the less you know about food service, then its a good beginner job.

Cons

they do not follow food codes. the person who was in charge of deli did not train her new employes. she left other people to do her part , ones that did not wish to train and would complain that they had to do so. the older employes had no drive to do things rite , would talk about sams club unfair pay and just took their time and did things ( their way) . they didnt like to be questioned and was quick to find ways to quiet anyone down. such as if a new employe did something wronge like as in not wash their hands after handling money, they would jump on the moment to go tattle tail. however they would pressure the new person in saying hurry up , joke and poke fun at them to get them to bend the rules. Lol , i guess this is how they show that they are good workers. Mangement doesn't care , they just dont want any new problems so they let them have their way. I admit i should learn to go with the flow, but i cant stand getting in trouble for something i already guessed was being done wronge . ( food temp is never the same. broken display case , flickering dimming out, refuse to buy proper pizza slicer, cleans floors and tables with bleach block because lack of cleaning the tables during the day. shuts done food earlier , tells customers that they are out of a product when they are not, sells their pizza doh in large bulk so that there is no doh to make pizza. improper shut down of equipment. just some pretty basic (donts) of food service i thought .

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
3w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
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Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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