Good overall - Grocery Associate Sam's Club Employee Review

4.0
Oct 10, 2013
Recommend
CEO approval
Business Outlook

Pros

-Plenty of chances to move around within the club. -Good pay -Hard work gets noticed -Good environment to work in -Plenty of break and lunch time -The café isn't bad

Cons

-Being a cashier sucks, because the MSS's never get off your back. (Even after hitting your daily goal of 2 or 3) -They are not very flexible -If your schedule sais you get off at 8:30 you are there till around10. -Floor associate will often get put on a register when we get to busy. -If you close you are not aloud to leave until every department is ready to leave.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
3w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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