More work less pay - Deli Lead Sam's Club Employee Review

1.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The paycheck always clears. That's it.

Cons

Company is getting its butt kicked by it's main rival Costco, their response? Cut 1/3 of the salaried managers, cut 1/3 of the hourly supervisors, cut full-time hours down to 37.5, and pile the rest on whoever is left over. Job security is a serious joke, as the club manager will look to fire any associate who commits any real (or perceived) disrespect to him/her. "We need to get xxx out of the club, he never bothers to say good morning to me" was an actual discussion. They talk of 'family', but its only a family like the mob is a family.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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