they have cheap prices on drugs, but the quality of their workers and work is way underappreciated. - Pharmacy Technician Sam's Club Employee Review

2.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Just the stores actual cheap prices.

Cons

The work environment is missing encouragement. No matter how hard you try, how many people you bring in as regular customers there is no reward. There was a lot of re forming if I could say that while I was there, and all that mattered was that what corporate said got done. I loved working with the people and loved all our dear customers, but felt that the pay was too low for the fact that we were dealing with peoples medications etc. Getting a great compliment from a customer was never taken into consideration when it was time for reviews, but other petty things weighed more. I would have a line 10 deep and while at the register knew all 10 names and their medications and would have them pulled so people wouldn't have to wait, which was very impressive to the customer, but the management would almost look down on that. also when I had tried using coupons we had received from a drug company to help a patient who couldn't afford his drugs it was looked down on. I have to add that I was hired full time but with in 2 weeks was cut just 2 hours to be part time, so I had to wait a full years for health insurance and benefits. I guess that was one way on cutting costs in those hard times.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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