Bad - Business Representative Sam's Club Employee Review

1.0
Feb 20, 2014
Recommend
CEO approval
Business Outlook

Pros

There were some nice folk who were working there, usually in the lowest paid positions. The higher the position/pay, the nastier the person

Cons

Although I was told by my supervisor that the store manager said I was the best Business rep they every had, I was never acknowledged by him. He would take every occasion that I would show my face to say something negative to me. He once berated me in the middle of the store in front of customers! Even though I made more sales per week than any of their former reps, they would just raise my quota; I was told it would keep me challenged. They would mark every one of their employees with at least one mark lower on the yearly evaluations, just so they would not have to give them a raise. I got my raise because I kept careful records and could prove them wrong. They began just after I started my job there to lower and then take benefits away completely from the new hires.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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