Lot Associate - Lot Associate Sam's Club Employee Review

3.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

At the best of times, they can be fun people to work with. It is a great place to get customer service experence. The potential to change positions varies but have a lot more openings. THe pay is decent AND does increase early and health care IS provided for even part timers

Cons

Initially it was a fair place to work at, co-workers looked out for each other. But with a change of management, it became more cutthroat and backstabbing. Favoritism increased and hard work didn't matter when the managers just didn't like you. IT takes a lot of effort and luck to get any changes done and calling corporate doesnt' cut it.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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