Great experience if you LOVE retail. - Fresh Assistant Manager Sam's Club Employee Review

4.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The environment is very fast paced. There are lots of people employed at the facility so it it nice to work with all kinds of backgrounds etc. There are always several managers on duty so assistance is there when you need it. The company does a great job of keeping the employees happy with incentives, and contests.

Cons

The support from Home office is non-existent. If you need hours to schedule for an event they are not given to you. Then when the results are not executed to standard "accountability" is thrown around. The hours for management are grueling. A 10 hour day turns into 13 easily. At times you are expected to train yourself in areas that you are not familiar with. You are the asked to train someone else how your ability to "wing it". Open door policy = BS ! If you are wanted out you're gone, there is no Union to help you and as I just mentioned, do not buy into the crap about the open door"

Explore other reviews about Sam's Club

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
11h
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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