Unstable leadership at the top of the company - Assistant Manager Sam's Club Employee Review

3.0
Oct 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great associate culture. Competitive salaries. Community service.

Cons

Continuously cut payroll from the clubs, while demanding higher results and member service standards. Major restructures from the clubs all the way to divisional level every few years. Leadership from the MKT level up are very out of touch with what's happening in the clubs.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
2d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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