Not worth it - Anonymous employee Sam's Club Employee Review

2.0
Jun 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fellow hourly associates were fun to work with and almost all were willing to help when needed.

Cons

Managers treat hourly a like they don't matter and talk to you like you are an idiot. They expect you to keep adding more and more work to your your positions requirements until you have so much work you can't get it done in one shift. The annual raises and benefits are not worth the stress and lack of respect. They barely pay above minimum wage and push pick favorites and treat everyone else like dirt.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
1d
Thank you so much for sharing this review. We appreciate and value you.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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