Can be relaxed and then back breaking. - Freezer/Cooler/Deli Sam's Club Employee Review

4.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Keeping fridge displays nice and clean is easy. Managing empty boxes. Help members, greet members. Closing for the night is pretty easy if you keep products stocked throughout the day.

Cons

Restocking can be brutal with the awkward boxes and weight of some of them. Trying to find products that are not stocked for members can be a nightmare trying to look for a box among hundreds and hundreds of other random products. Freezers can become overwhelming very quickly on delivery days.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
avatar
Sam's Club Response
1mo
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

1
avatar
Sam's Club Response
2mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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