it was alright.... - Cashier Sam's Club Employee Review

2.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

the hours were great, always worked about 30 hours a week. they pay over minimum wage too which was nice.

Cons

they refused to accommodate my school schedule. they had a copy of my schedule and i repeatedly told them when i could/couldn't work and they said they wouldn't give me the hours i'd requested so that i could go to school and work at the same time. that's what ultimately lead to me quitting. they refused to work with me at all on my schedule, even though i could still work full time 4 days a week. also, all they care about is coning people out of money. we're forced to sign people up for plus memberships, basically tricking them into buying something they don't need. they prey on older people that don't understand, trick them into buying more things and signing up for extra credit cards, etc. and if we didn't do that too we'd get in trouble.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

No issues with my work life balance.

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Sam's Club Response
1d
Thank you so much for sharing this review. We appreciate and value you.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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