Good part-time work, frustrating conditions - Personal Shopper Sam's Club Employee Review

3.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

-Fairly simple and easy job -Day goes by quickly -Good pay for the work -Overtime opportunities -Sam's Club Plus membership included while you work there, even for part-time employees

Cons

-Can be hard on your feet, wear good shoes -Lots of time spent outside running orders out to customers, can be rough during heat waves or very cold winter days -Situations outside of your control (understaffed, people not showing up, products not available for a customer's order) winds up being your problem instead of management's, can lead to stressful days. -Sometimes necessary equipment (scanners, safety vests, etc.) isn't available or is broken/uncharged which leads to you getting hounded for not working but also being unable to do your job because the equipment needed to do your job isn't available. Happened over half a dozen times during my time there. -Sometimes get roped into doing stuff outside of your job description like wrangling carts or helping other departments. Usually happens after multiple people quit at the same time.

Explore other reviews about Sam's Club

5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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