Knowledge and desire to work harder - Customer Service Sam's Club Employee Review

3.0
Jan 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Sams Club is a great company. They are very felxible with work if you are full time or part time. There is a department that everyone can benifit from working in. There is something for you no matter what you current prossion and skill levels are. The company also tries to empower employees to make their own decisions and better employees.

Cons

Very difficult to advance and move up in the company.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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